> Seems like you/they answered your question already. Send them the ID. How else
> are they going to verify that you are you and not an account hijacker?
> You should be thanking them for taking security issues seriously and safeguarding
> your account from those that would steal it out from under you. It's not their fault
> that you lost not one, not two, but three ways of verifying your identity. The 4th
> way (the ID) is basically a last resort way of getting back in.
Or, maybe... just maybe, they could do things like most other places and allow for a password reset without needing to jump through hoops. I literally have less trouble recovering password information from my bank, or amazon, or steam, or merrill-lynch. It's moronic for them to ask for my ID.