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Topic   App not sending notifications

MrBean
GameTZ Gold Subscriber 250 Trade Quintuple Gold Good Trader
Global Trader - willing to trade internationally Has Written 1 Review
1-Aug(#1)
I forgot I had the app installed as I haven't received notifications for quite some time. Issue on my end or others experiencing this?

Thanks
bill
GameTZ Gold Subscriber GameTZ Full Moderator 600 Trade Quintuple Gold Good Trader Gold Global Trader (15) Has Written 26 Reviews
1-Aug(#2)
@MrBean test

I do see the record that indicates it will try to send a notification to your android phone. It was updated recently too.

I think it may stop after a month or so if you don't use the app for a while. Hard to tell for sure. But, I think using the app (signed on) should fix it.
MrBean
GameTZ Gold Subscriber 250 Trade Quintuple Gold Good Trader
Global Trader - willing to trade internationally Has Written 1 Review
1-Aug(#3)
Damn, did not receive. Will try reinstalling.
bill
GameTZ Gold Subscriber GameTZ Full Moderator 600 Trade Quintuple Gold Good Trader Gold Global Trader (15) Has Written 26 Reviews
* 2-Aug(#4)
It's possible you blocked notifications in Android Settings for GameTZ Go.

In Androind 6.0.1 I found it in Settings (gear app)->Sound & Notifications->(scroll down)->App Notifications->GameTZ Go (there's a "block all" switch there -- worth checking if it's set).
Dashey
GameTZ Gold Subscriber 350 Trade Quintuple Gold Good Trader
Global Trader - willing to trade internationally This user is on the site NOW (6 minutes ago)
Secret Santa
* 2-Aug(#5)
I've noticed a while back that I will receive notifications for everything except when someone mentions me. @bill

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bill
GameTZ Gold Subscriber GameTZ Full Moderator 600 Trade Quintuple Gold Good Trader Gold Global Trader (15) Has Written 26 Reviews
* 2-Aug(#6)
@Dashey really? hm...

I'll try to test that...
Dashey
GameTZ Gold Subscriber 350 Trade Quintuple Gold Good Trader
Global Trader - willing to trade internationally This user is on the site NOW (6 minutes ago)
Secret Santa
2-Aug(#7)
Yeah, didn't get a notification for it either.

_________________________________________________________________
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I offer GCU services and am Elite status at Best Buy. Send an offer
bill
GameTZ Gold Subscriber GameTZ Full Moderator 600 Trade Quintuple Gold Good Trader Gold Global Trader (15) Has Written 26 Reviews
2-Aug(#8)
Mention me please... wanna see if I get one.
Dashey
GameTZ Gold Subscriber 350 Trade Quintuple Gold Good Trader
Global Trader - willing to trade internationally This user is on the site NOW (6 minutes ago)
Secret Santa
2-Aug(#9)
@bill



_________________________________________________________________
468 150image
I offer GCU services and am Elite status at Best Buy. Send an offer
bill
GameTZ Gold Subscriber GameTZ Full Moderator 600 Trade Quintuple Gold Good Trader Gold Global Trader (15) Has Written 26 Reviews
* 2-Aug(#10)
Yeah, that didn't work for me either. I definitely get the ones for pms, though...

Maybe it's just mentions that you're not getting @MrBean ?

Anyway, I'll look into the mention issue since I'm reproducing it.

@bill test
bill
GameTZ Gold Subscriber GameTZ Full Moderator 600 Trade Quintuple Gold Good Trader Gold Global Trader (15) Has Written 26 Reviews
2-Aug(#11)
OK, I think mention notifications are working now. @Dashey @MrBean
Dashey
GameTZ Gold Subscriber 350 Trade Quintuple Gold Good Trader
Global Trader - willing to trade internationally This user is on the site NOW (6 minutes ago)
Secret Santa
2-Aug(#12)
It worked


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I offer GCU services and am Elite status at Best Buy. Send an offer
Porksta
GameTZ Gold Subscriber 300 Trade Quintuple Gold Good Trader
Global Trader - willing to trade internationally This user is on the site NOW (9 minutes ago)
2-Aug(#13)
I'm not getting notifications when tagged in the forums, but I don't care about it. I might have it turned off. I am not getting notifications of offers though, and that I would like to bring to your attention.

Couple nice referral links in my bio.
bill wrote:
I think the only way to resolve this is to make Porksta the moderator.
He's rarely (if ever) wrong, so that should fix everything.
Porksta
GameTZ Gold Subscriber 300 Trade Quintuple Gold Good Trader
Global Trader - willing to trade internationally This user is on the site NOW (9 minutes ago)
2-Aug(#14)
Of course, as I say that I just got a notification after being tagged in the forums.

Couple nice referral links in my bio.
bill wrote:
I think the only way to resolve this is to make Porksta the moderator.
He's rarely (if ever) wrong, so that should fix everything.
bill
GameTZ Gold Subscriber GameTZ Full Moderator 600 Trade Quintuple Gold Good Trader Gold Global Trader (15) Has Written 26 Reviews
2-Aug(#15)
It was just fixed, so yeah.
DiamondDave
The sad part is you can't distinguish satire from seriousness. GameTZ Subscriber 350 Trade Quintuple Gold Good Trader
Has Written 4 Reviews
* 2-Aug(#16)
Holy crap, I didn't know this was supposed to be a thing otherwise I woulda been doging about it for months now (iPhone)

I just got buzzed for a mention. It was annoying, I love it
MrBean
GameTZ Gold Subscriber 250 Trade Quintuple Gold Good Trader
Global Trader - willing to trade internationally Has Written 1 Review
2-Aug(#17)
Sadly, no ... no notifications and I haven't disabled them. Reinstalled app, had to sign out post reinstall (not sure how/why it kept login credentials after removal), and still no dice. I'd assume it's something on my end. LG has been a real turd lately with notifications. I recently had all kinds of issues that thankfully appear to be resolved, but GTZ is the only app I'm still having issues with. I'll keep at it.
DiamondDave
The sad part is you can't distinguish satire from seriousness. GameTZ Subscriber 350 Trade Quintuple Gold Good Trader
Has Written 4 Reviews
2-Aug(#18)
I had lots of issues getting email notifications on like, every Android phone after a while. I'd open the phone and I'd get like 90 notifications at once, but since you're not getting them at all that's pretty useless and anecdotal
SirConnery
I'll take "the penis mightier" for 400. GameTZ Subscriber 1000 Trade Quintuple Gold Good Trader
Secret Santa
2-Aug(#19)
I reinstalled app and seems fine again.
MrBean
GameTZ Gold Subscriber 250 Trade Quintuple Gold Good Trader
Global Trader - willing to trade internationally Has Written 1 Review
* 2-Aug(#20)
@bill did you change something? I just got the first notification in forever via a pm, but it was 48 minutes behind from when the message was originally received.
SirConnery
I'll take "the penis mightier" for 400. GameTZ Subscriber 1000 Trade Quintuple Gold Good Trader
Secret Santa
3-Aug(#21)
Some apps may require specific programming to utilize both cellular data and WiFi. I've seen this with other apps and it might not be the case here but worth checking out.
bill
GameTZ Gold Subscriber GameTZ Full Moderator 600 Trade Quintuple Gold Good Trader Gold Global Trader (15) Has Written 26 Reviews
3-Aug(#22)
MrBean wrote:
> ...Reinstalled app, had
> to sign out post reinstall (not sure how/why it kept login credentials after removal)

That's surprising! I wonder if it's a clue. As far as I know, uninstalling should cause it to forget who you are and make you sign on again. If it didn't do that, I wonder if something funky is going on. But, I don't know what it might be either.

MrBean wrote:
> @bill did you change something? I just got the first notification in forever via
> a pm, but it was 48 minutes behind from when the message was originally received.

I don't think I changed something for that. I did fix the lack of notifications for a mention, that's all.

48 minute delay is also strange and may be a clue. From my experience, notifications are usually immediate. It may indicate your network connection is bad or something. I don't think notifications vary much if you're on wifi vs. cell. The amount of data sent for one if very small.
TheNewKnightmare
450 Trade Quintuple Gold Good Trader Global Trader - willing to trade internationally
3-Aug(#23)
Whoa whoa whoa WHOA. There is actually an app now?!
MrBean
GameTZ Gold Subscriber 250 Trade Quintuple Gold Good Trader
Global Trader - willing to trade internationally Has Written 1 Review
3-Aug(#24)
Well, for the first time in over a month or so, woke up to a couple GTZ notifications. Nothing has changed on my end. Odd, but good!
bill
GameTZ Gold Subscriber GameTZ Full Moderator 600 Trade Quintuple Gold Good Trader Gold Global Trader (15) Has Written 26 Reviews
3-Aug(#25)
I'm not sure what I can do to debug this. I can tell you how it works roughly. When you sign on to the app, my server records the device ID of your phone. Then, when an event happens on my server (like someone sends you a pm, offer, or mentions you), it checks if it has a phone device ID. If it does, it sends a notification message to the Google Cloud Messaging service (Google's servers). Google then send the message to your phone (I don't know much about this or have much control over it -- but it usually works well and fast from what I've experienced -- I'm usually on wifi, though).

There can be cases where my server loses your device ID. For example, if you sign off from the app or if I get an error back from Google, I will delete it, assuming the person uninstalled the app or stopped using that phone. I think there's something similar if I just don't get activity from that device for a month or more. But, signing in, should refresh that and put the device ID back. You can also have multiple devices and mix iOS/Android.

The version of Android you're using may matter too. Both of my test devices are Android 6.0.1. Other version may handle notifications differently (but should work as far as I know).
MrBean
GameTZ Gold Subscriber 250 Trade Quintuple Gold Good Trader
Global Trader - willing to trade internationally Has Written 1 Review
3-Aug(#26)
No worries. For now I'm still thinking an issues with this phine. I'm moving to the Note 8 and month end and will report back issues persist.

Also, I'm on 7.0 (Nougat).
MrBean
GameTZ Gold Subscriber 250 Trade Quintuple Gold Good Trader
Global Trader - willing to trade internationally Has Written 1 Review
3-Aug(#27)
Weird, 242pm and I just got notified of your mention bill from 835. Again, probably my phone so no need to further diagnose until I swap phones.
bill
GameTZ Gold Subscriber GameTZ Full Moderator 600 Trade Quintuple Gold Good Trader Gold Global Trader (15) Has Written 26 Reviews
3-Aug(#28)
If I google, "android notifications delayed" I see some articles about it. *shrug*
SirConnery
I'll take "the penis mightier" for 400. GameTZ Subscriber 1000 Trade Quintuple Gold Good Trader
Secret Santa
3-Aug(#29)
Does Android even call it "push notifications"? I think that's an apple thing. The tech is different between the two platforms I know.
bill
GameTZ Gold Subscriber GameTZ Full Moderator 600 Trade Quintuple Gold Good Trader Gold Global Trader (15) Has Written 26 Reviews
3-Aug(#30)
In my code, it's fairly similar. I was able to do a bit more with iOS because it lets you set the badge number thing. Google Cloud Messaging (GCM) had some stuff to group messages which I use a little. But, both require that my server send their server the notification. Then they send it to the device from there (this is where I suspect the delay can happen -- my server has no way to delay messages).

Actually, I think GCM can be used to send messages to iOS devices, but I heard it's not as good as using Apple Push Notification service (APNs).
SirConnery
I'll take "the penis mightier" for 400. GameTZ Subscriber 1000 Trade Quintuple Gold Good Trader
Secret Santa
3-Aug(#31)
I use the app for push notifications but then log into the mobile site to respond. On my home screen I have the official app icon and then a mobile site icon.
MrBean
GameTZ Gold Subscriber 250 Trade Quintuple Gold Good Trader
Global Trader - willing to trade internationally Has Written 1 Review
3-Aug(#32)
bill wrote:
> If I google, "android notifications delayed" I see some articles about it. *shrug*

Yeah definitely familiar, it's a turd of a scenario and a well known, but not always easily fixed, android issue.
MrBean
GameTZ Gold Subscriber 250 Trade Quintuple Gold Good Trader
Global Trader - willing to trade internationally Has Written 1 Review
14-Sep(#33)
@bill, some new oddities to report.

I just switched to a new phone (which is turned off), and upon re-installing GTZ on my new phone, I was already logged in (odd?) and it is not receiving notifications; whereas, the old still does (when it's turned on).

Do you have something on your end that's coded specific for a phone?
bill
GameTZ Gold Subscriber GameTZ Full Moderator 600 Trade Quintuple Gold Good Trader Gold Global Trader (15) Has Written 26 Reviews
15-Sep(#34)
It surprises me that it was already logged in. I did put in stuff that would try very hard to remember login info, but I didn't think it would work this well. I'm fairly sure it's tied to the browser, likely Chrome on Android. So, it's possible that Chrome carried over the saved login info somehow.

You might want to log off and log back in again to see if that gets notifications working.

Notifications are per-device. I keep a table of them on the server. Then, if something happens (like a new pm), it will send the notification to each device that person has.

I just checked and it's showing you have 1 android device registered for notifications at the moment. The last time registration happened was 9:05pm last night. So, that seems different from what you're telling me. If you have 2 phones signed on with the GTZ app, I'd expect 2 registrations. Signing off the app or uninstalling it, should remove the notification registration. Signing on, should add it--but, perhaps the odd way that happened automatically on your new phone caused it not to happen. So, I'd suggest signing off then on again to reset it.
MrBean
GameTZ Gold Subscriber 250 Trade Quintuple Gold Good Trader
Global Trader - willing to trade internationally Has Written 1 Review
15-Sep(#35)
Yah, probably inherits logins from Chrome then. I just logged out and back in. Will notify you on next PM or Mention.

If you're saying 9:05pm last night and that's the only one, then yeah, that's the new phone. Old phone has been off for over a day. So would assume somehow it replaced the old? I haven't uninstalled from the old.
bill
GameTZ Gold Subscriber GameTZ Full Moderator 600 Trade Quintuple Gold Good Trader Gold Global Trader (15) Has Written 26 Reviews
15-Sep(#36)

@MrBean test

It only replaces the notification record if it's from the same device ID. So, that seems a little odd. Could your new phone somehow have the same Device ID?!

It looks like this: fILjy0G6R40:APA91bHTq--PAfXXXPB1em8lBV7Bx6fYXXo3YZ6W3lkZAx3Lx6Ovenc7cfjQXHOx2o4G3Tn6q80bZRozjh5AC52rEts--zuK1x2v9xhcvamRtqzb1grLiJ2d6YhMVvzlzhNhTgOe1lGP
MrBean
GameTZ Gold Subscriber 250 Trade Quintuple Gold Good Trader
Global Trader - willing to trade internationally Has Written 1 Review
15-Sep(#37)
Perhaps the ID is tied to your Google account?

Logging out and back in appears to have worked as I got your mention, nice.

Thanks

Topic   App not sending notifications