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Topic   Haves/Wants auto-deleted?

KateWisdom

20-Jul(#1)
I've been away for a while, I set my account to not-trading and was taking a break, but I just signed back on to give a friend my want list only to find that I have NO items at all, game, DVD, CD, book, want, have, or collection on my account. I know that before I went on break I deleted quite a few items, but I definitely had things still listed in a couple of categories. What's happened and can I get my lists back?
bill
GameTZ Gold Subscriber GameTZ Full Moderator 600 Trade Quintuple Gold Good Trader Gold Global Trader (15) Has Written 26 Reviews This user is on the site NOW (3 minutes ago)
20-Jul(#2)
The system deletes listings on inactive accounts after 1 year. It actually logs when it does this, so I see that it happened on 19-Nov-2016. It was 7 Books, 43 Movies, 1 Music, and 187 Games.

I may be able to restore them from backup, if you'd like me to do that. It's some work to track it down, but I'm willing.

We get a lot of abandoned accounts and those listings stay in the system, wasting resources more or less. Most people never come back. Or, if they do come back, years later, they listings are stale and not that helpful. But, there have been a handful of cases where people reported that they lost their listings and were unhappy about it.

The feature you would have been better off using is "Freezing". If you freeze your account, it keeps everything. The Not Currently Trading feature was designed more for people who want to keep using the site (e.g. the forums and pms), but don't want to make trades. It hides listings and blocks new offers. Freezing is when you're away for an extended time. Freezing also saves subscription time.

Anyway, sorry you were negatively affected by this. I will look into restoring your listings.
bill
GameTZ Gold Subscriber GameTZ Full Moderator 600 Trade Quintuple Gold Good Trader Gold Global Trader (15) Has Written 26 Reviews This user is on the site NOW (3 minutes ago)
20-Jul(#3)
I've restored your listings.

I think it can take a day or so for matching to work properly when I restore listings like this.

Let me know if something doesn't seem right.
KateWisdom

21-Jul(#4)
Thank you so much! I admit that I will need to clean it up a bit since some things have changed, but my wants are still largely the same and it'd have been ages before I could get all of the entries tracked down to add back. You rock!

Topic   Haves/Wants auto-deleted?