> Here's some issues I had with GameStop.com this last year.
> First got a game that wouldn't install.
> Had several orders (usually the 1/2 of used games). I'm not Pro but did end up with
> enough points for the $5 certificate. I ordered a $5 online certificate as I've
> been doing all my orders there.
> Tried to use the certificate on the next order, wouldn't take.
> In this order I bought MudRunner - American Wilds edition for Xbox One. A few weeks
> later Mudrunner for Xbox One shows up. Odd since this game is not even listed in
> their online system, probably where the problem arises.
> Sent 3 online support messages about this mistake, no response.
> End of December, receive an email "We've rounded you up to $5 off any item online
> or in store".
> So today, doing another of the half price sales. NEITHER certificate will apply.
> Found the phone number and called them. They are reordering the Mudrunner game.
> The $5 certificate I earned by ordering during all the sales CANNOT be used on anything
> that has any discount offer on it or on sale. Then the $5 bonus coupon apparently
> only can be used in store even though I have an email showing different.
the $5 certificates cannot be used on the half priced or b2 g2 etc sales. even the powerup pro ones cannot. it says it in the fine print.
you can use them on "discounted" or "deal of the day" games.
the $5-$10-$15 certificates that you purchase online with your points can only be used instore, it ALSO states that in the fine print.
The only ones you can use for online purchases are the monthly $5 powerup pro certificate and the yearly birthday certificate.
The $5 certificates pay for themselves because i used them on $10 XBOX or PS gift cards. So i'm getting credit at half the amount.
Anytime i've had a problem with something not working, i've either returned it instore or via the mail and i've INSTANTLY gotten a refund or replacement ASAP.
You guys are just fudging reaching.
I spend hundreds of dollars each month on their daily sales and cheap merch sales for my online store, i even occasionally buy games when they have a good sale (Borderlands 3 was just $9.99 the other day)