Vintage_Games

Topic   Need advice on an eBay claim.

FoShigs

(abandoned)
11-Dec-2018(#1)
Hey everybody,
I bought a copy of Musha a couple weeks ago. There was no picture on the listing and the listing siad it was "tested working and in excellent condition".

Upon receiving the item i notice its not in excellent condition. The label is a little bit rough but i got an awesome deal so I wasn't too worried about that. Here's were it gets interesting. It had stickers over the screws when it came. I removed those and checked it for authenticity by openjing it up. It was legit. I then went to test it and couldn't get it to boot up on either my model 1 genesis or retron 5. I messaged the seller and they siad they tested it, it worked and they would accept a refund if the stickers were still on the cart which they are not).

I know eBay generally sides with the buyer, but does anyone have any advice on what my next step should be? Should I just try and return it anyways and hope ebay protects me? Since he didn't post a picture of the item I dont think he can prove i removed the stickers, but id prefer not to lie and say there were never any stickers. Any advice on how to proceed with this to make sure my refund goes through i would very much appreciate it.

Thanks a ton!
MrBean
GameTZ Gold Subscriber 300 Trade Quintuple Gold Good Trader Gold Global Trader (7) Has Written 1 Review
11-Dec-2018(#2)
You should reach out to the seller first and allow him a chance to respond.

If they do not support you, then you escalate to eBay.
Gypsy
GameTZ Gold Subscriber Quadruple Gold Good Trader Global Trader - willing to trade internationally
* 11-Dec-2018(#3)
That's a huge steaming load of bullcrap from the seller. I would say nothing else to the seller. Return it and honestly since they were a douchebag about it and it doesn't work, I'd file a SNAD claim to do so. Sounds like this seller knows *exactly* what they were doing, selling a broken game.

MrBean wrote:
> You should reach out to the seller first and allow him a chance to respond.

This already happened according to the op. The seller tried to lay a trap with a broken card imo, but no pictures in the listing means they really have nothing to go to eBay with to try and keep their money.
MrBean
GameTZ Gold Subscriber 300 Trade Quintuple Gold Good Trader Gold Global Trader (7) Has Written 1 Review
* 11-Dec-2018(#4)
Oh duh, I skimmed ... didn't notice that. Than yeah, F that guy. Open a ticket with eBay, they'll escalate. Just be detailed and provided pictures.

Happy Birthday @Gypsy !
FoShigs

(abandoned)
11-Dec-2018(#5)
Gypsy wrote:
> That's a huge steaming load of bullcrap from the seller. I would say nothing else
> to the seller. Return it and honestly since they were a douchebag about it and it
> doesn't work, I'd file a SNAD claim to do so. Sounds like this seller knows *exactly*
> what they were doing, selling a broken game.
>
> MrBean wrote:
>> You should reach out to the seller first and allow him a chance to respond.
>
> This already happened according to the op. The seller tried to lay a trap with a
> broken card imo, but no pictures in the listing means they really have nothing to
> go to eBay with to try and keep their money.

You think I should not respond to the seller via ebay and go straight to paypal with my dispute? Do you think is a bad idea to admit opening the cart and just asking the eller to accept a return without the stickers? Not escalate the issue to ebay first? thanks for the advice :)
Gypsy
GameTZ Gold Subscriber Quadruple Gold Good Trader Global Trader - willing to trade internationally
11-Dec-2018(#6)
FoShigs wrote:
> Gypsy wrote:
>> That's a huge steaming load of bullcrap from the seller. I would say nothing else
>> to the seller. Return it and honestly since they were a douchebag about it and
> it
>> doesn't work, I'd file a SNAD claim to do so. Sounds like this seller knows *exactly*
>> what they were doing, selling a broken game.
>>
>> MrBean wrote:
> |>> You should reach out to the seller first and allow him a chance to respond.
>>
>> This already happened according to the op. The seller tried to lay a trap with
> a
>> broken card imo, but no pictures in the listing means they really have nothing
> to
>> go to eBay with to try and keep their money.
>
> You think I should not respond to the seller via ebay and go straight to paypal with
> my dispute? Do you think is a bad idea to admit opening the cart and just asking
> the eller to accept a return without the stickers? Not escalate the issue to ebay
> first? thanks for the advice :)

Definitely go through eBay. Sorry for any confusion. SNAD = seller not as described. So on your purchase history go to the item and hit contact seller then tick "I received an item that wasn't as described". There should then be a hyper link with "request a refund" and then for the reason select that it doesn't work/is defective.

I would say nothing about opening the cart. It's not relevant to the case but the seller is trying to use it as some kind of weasel option. I don't think they would succeed, but there is no reason to say you opened it or take pictures that would show the stickers are removed. If you take a picture I'd take one of the game in your Genesis with the console turned on and the game not working.
FoShigs

(abandoned)
12-Dec-2018(#7)
I put the claim as doesn't work/defective when i did it originally. Not as described may been smarter in hindsight. I messaged the seller and told him if he can get me a label tonight i can ship out tomorrow, if not I'll get a label through ebay when i return. Guess ill just plan to not communicate with the seller anymore from this point on (unless to remind him tomorrow not to send me a shipping label), ship it back when I return from my trip on the 23rd and cross my fingers ebay sides with me. Thank for the advice everybody!
FoShigs

(abandoned)
12-Dec-2018(#8)
https://imgur.com/a/y4jKXTC

"excellent condition"
benstylus
GameTZ Subscriber 500 Trade Quintuple Gold Good Trader Gold Global Trader (9) Has Written 26 Reviews
12-Dec-2018(#9)
Unfortunately it seems like there's a reason you got an "awesome" deal.
PurpleKirby

(frozen)
12-Dec-2018(#10)
I don't really understand why people would buy something without pictures first. Maybe it's just me though.
benstylus
GameTZ Subscriber 500 Trade Quintuple Gold Good Trader Gold Global Trader (9) Has Written 26 Reviews
12-Dec-2018(#11)
Depending on the price, I can see someone taking a chance, especially with how favorable ebay usually is to buyers.
DarkFact
GameTZ Subscriber 350 Trade Quintuple Gold Good Trader Has Written 4 Reviews
12-Dec-2018(#12)
You guys know Everdrives are like, $60 now, right?

Look at that cart. How much did you spend on it again? That's ludicrous. It's so ludicrous that someone else decided the best way to be rid of it was to slap some stickers on it and try to scare the buyer into a no-return situation. And someone actually paid for it. So I don't know.

I'd say both parties are at fault here. The seller's a scummy crapfudgeer, but the buyer was literally begging to be robbed, so. I'll call this one a draw. You both failed. Go get your money back.
phacryth
Triple Gold Good Trader
12-Dec-2018(#13)
If you do get your money back AND get to keep it id try reflowing everything on that board starting with the ROM and replace that cap for craps n giggles.
DarkFact
GameTZ Subscriber 350 Trade Quintuple Gold Good Trader Has Written 4 Reviews
* 12-Dec-2018(#14)
That won't happen. eBay will require a return. If he actually wants to keep the game he should be reflowing anyways but those contacts are crapty regardless.
Wheels617
GameTZ Subscriber Quadruple Gold Good Trader Global Trader - willing to trade internationally
12-Dec-2018(#15)
Yeah those pads look pretty worn towards the middle
Shawn
Gold Good Trader Global Trader - willing to trade internationally This user is on the site NOW (4 minutes ago)
12-Dec-2018(#16)
DiamondDave wrote:
> You guys know Everdrives are like, $60 now, right?

That is an option if he doesn't mind stealing, you mean.
DarkFact
GameTZ Subscriber 350 Trade Quintuple Gold Good Trader Has Written 4 Reviews
12-Dec-2018(#17)
Shawn wrote:
> DiamondDave wrote:
>> You guys know Everdrives are like, $60 now, right?
>
> That is an option if he doesn't mind stealing, you mean.

Stealing what?

Nobody's selling this game. It's been off market for literally decades. You're not stealing anything.

If there was an official release, I'd say "Support the official release", and as someone who's paid for about 25 different Genesis compilations across 16 different platforms, I practice what I preach. The only person who would have been hurt by this is the butt-hole who tried to sell this dude a busted Genesis cartridge, to which my response is "Boo fudging hoo".
Shawn
Gold Good Trader Global Trader - willing to trade internationally This user is on the site NOW (4 minutes ago)
12-Dec-2018(#18)
DiamondDave wrote:
> Shawn wrote:
>> DiamondDave wrote:
> |>> You guys know Everdrives are like, $60 now, right?
>>
>> That is an option if he doesn't mind stealing, you mean.
>
> Stealing what?
>
> Nobody's selling this game. It's been off market for literally decades. You're
> not stealing anything.
>
> If there was an official release, I'd say "Support the official release", and as
> someone who's paid for about 25 different Genesis compilations across 16 different
> platforms, I practice what I preach. The only person who would have been hurt by
> this is the butt-hole who tried to sell this dude a busted Genesis cartridge, to which
> my response is "Boo fudging hoo".

Yes yes, I've heard it a thousand times and I'm not interested in debating you. Copyright law says it's stealing. It's against the law. You are just rationalizing it.
DarkFact
GameTZ Subscriber 350 Trade Quintuple Gold Good Trader Has Written 4 Reviews
12-Dec-2018(#19)
By all means, keep handing these assclowns your money. Not my fudging mortgage.
Shawn
Gold Good Trader Global Trader - willing to trade internationally This user is on the site NOW (4 minutes ago)
12-Dec-2018(#20)
DiamondDave wrote:
> By all means, keep handing these assclowns your money. Not my fudging mortgage.

Fair enough, I would like to get me a good copy of MUSHA if I can afford it one day. I actually traded a CIB copy to Funcoland back in the day for pennies... :(

If I did pony up the dough I would want to make sure I got one in excellent shape (no looking like the one the OP got). Go big or go home right?

To the OP... sounds like others gave sound advice. I've taken chances myself on getting ambiguously labeled or pictured ebay items for a steal... and usually (always?) ended up regretting it.
lpeters82
GameTZ Gold Subscriber 250 Trade Quintuple Gold Good Trader
12-Dec-2018(#21)
Does the seller really seem that "scummy"? I would try to work it work it out with them first. I'd send them a follow up email, " I do understand you place the stickers, to try to prevent someone from doing a board swap, but as an experienced buyer I also need to make sure it is a legit copy. Unfortunately, while it is legit, it does not work on my system. Even just small things like, "on my system" can help to reduce potential conflict. Maybe it works on his system, but not yours.
DarkFact
GameTZ Subscriber 350 Trade Quintuple Gold Good Trader Has Written 4 Reviews
12-Dec-2018(#22)
How does placing stickers on the cart protect the seller?
Gypsy
GameTZ Gold Subscriber Quadruple Gold Good Trader Global Trader - willing to trade internationally
* 12-Dec-2018(#23)
They knew it didn't work when they sent it imo. A game that works is going to work on a system that works. Seems much more palatable to me to just force the return and get the money back. It's not like Foshigs did anything untoward here. He's returning it in the exact condition he received it in minus the stickers.
NathanOfLight
GameTZ Subscriber 350 Trade Quintuple Gold Good Trader Global Trader - willing to trade internationally
13-Dec-2018(#24)
PurpleYoshi wrote:
> I don't really understand why people would buy something without pictures first.
> Maybe it's just me though.

I did it once for a copy of Breath of Fire 3 on PS1 because the seller listed it as brand new and I figured I was safe because it was so cheap. And it was worth it!
lpeters82
GameTZ Gold Subscriber 250 Trade Quintuple Gold Good Trader
* 13-Dec-2018(#25)
DiamondDave wrote:
> How does placing stickers on the cart protect the seller?

I don't think it totally does, however if you're selling a high end games one of the fears is a scummy buyer doing a board swap with a non-working game. I place a small bit of invisible ink on the board before I ship out expensive games. Will it hold up in an eBay claim? I don't know, but at least it at least I know if I need to fight it, or not. In the case of this seller, if the tape is intact he knows for sure that it's the exact same board that is being returned.

PS: He might also sell cards. Tape across a case is pretty standard with selling sports cards or CCGs.

Gypsy wrote:
> They knew it didn't work when they sent it imo. A game that works is going to work
> on a system that works. Seems much more palatable to me to just force the return
> and get the money back.

I have more issues when people become offensive. To try to avoid that by offering an "easy out". That way, I often get the outcome I wanted and it doesn't turn into this drawn out and confrontational issue.
bonanza125
700 Trade Quintuple Gold Good Trader Global Trader - willing to trade internationally
13-Dec-2018(#26)
Gypsy wrote:
> They knew it didn't work when they sent it imo. A game that works is going to work
> on a system that works. Seems much more palatable to me to just force the return
> and get the money back. It's not like Foshigs did anything untoward here. He's returning
> it in the exact condition he received it in minus the stickers.

How do you know they knew it didn't work and sold him a defective game purposely? I've had games work on one system and not another system multiple occasions. Like what was mentioned before which is return it and be done with it. Not all deals work out.
scaryice
Gold Good Trader
14-Dec-2018(#27)
It's well known that admitting to opening a game will cause you to lose an Ebay dispute. By putting the stickers over the screws, it's likely that the seller is trying to get the buyer to admit that he opened it, which means that he'd be stuck with a game that doesn't work and out the money.

Topic   Need advice on an eBay claim.