| | Author | Message |
|---|
Yaverot
  
| | #1 posted June 30, 2009 at 2:48pm (EST) |
http://gametz.com/?x&A=My+Offers&History=1&View=67...
-
A good audience should be captivated, not captive. | bill
  
 
| #2 posted June 30, 2009 at 4:49pm (EST)
edited June 30, 2009 at 4:49pm (EST) |
That is a link to the offer.
The trade was deleted.
benstylus cancelled the trade this morning:
http://gametz.com/?user=benstylus&tab=CanceledTrad... | Yaverot
| | #3 posted June 30, 2009 at 5:00pm (EST) |
So file a BTR instead?
-
A good audience should be captivated, not captive. | Yaverot
| | #4 posted June 30, 2009 at 5:04pm (EST) |
Also, there's all sorts of "new messages" links on the site. Why isn't there one for "the trade you just mailed out was just canceled" too? Until you posted that link, the trade was 'cancel'ed for no reason.
-
A good audience should be captivated, not captive. | bill
| | #5 posted June 30, 2009 at 5:32pm (EST) |
You should have gotten an email. There's no way to opt-out of getting trade cancellation emails.... I think.
I can check to see if the email was sent... | bill
| | #6 posted June 30, 2009 at 5:36pm (EST) |
The maillog shows an email went out...
listed, (from=<moderators22406@gametz.com>, rcpt=<yaverot@...>, addr=mail.kenyonhill.com[74.53.67.90])
Jun 30 07:19:12 elric sendmail[12034]: n5UBJCSp012034: to=<yaverot@...>, delay=00:00:00, mailer=esmtp, pri=33002, stat=queued
Jun 30 07:19:18 elric sendmail[12516]: n5UBJCSp012034: to=<yaverot@...>, delay=00:00:06, xdelay=00:00:01, mailer=esmtp, pri=123002, relay=sitemail.everyone.net. [216.200.145.235], dsn=2.0.0, stat=Sent (Thanks, queued as dm17.4a4908a0.1a40cf@dm17)
Maybe a spam filter blocked it on your end? | bill
| | #7 posted June 30, 2009 at 5:37pm (EST) |
p.s. I can restore the trade... it seems bensylus just got a bit pissy about not having your address. If you sent, I'll restore it. ...better than a BTR. I'm sure he doesn't want to rip you off. | benstylus
(frozen)
| | #8 posted June 30, 2009 at 6:39pm (EST) |
Yaverot wrote:
> So file a BTR instead?
How about filing your address in the trade report like every single other user on the entire site so I have some place to send this stuff?
I don't think the information I have requested is unreasonable, given the nature of this site - a place where people mail things to each other using tried and true address-based technology.
At any rate, I don't want to cause a big stink here in the forums over this, so I'll save the remainder of what I've got to say for the trade log.
Sega Genesis, you will be missed. May you reach heaven and
may God plug you into his own TV and play all your classics Himself.
After all, He named a book after you. | MrZeem
 
| | #9 posted June 30, 2009 at 11:44pm (EST) |
I've had the whole "Not receiving notices of trade cancellations" problem in the past. I receive every other email but those apparently. I remember in the past I think it was...JJ_Redick or something of the sort canceled a trade with me. I didn't notice until about a week later (had about 15 trades going on at that time) and I would have left a response so it would stay up if I had known.
So maybe there is some sort of bug? Because I check my spam folder as frequently as my inbox and nothing ever showed up in there. | bill
| | #10 posted July 1, 2009 at 7:56am (EST) |
Well, like I said, GameTZ's email server had a record of an email being sent to Yaverot at the time of the cancellation.
If you'd like, we can test it. Send me a pre-accepted offer and I'll agree to pend a test trade. Then, I'll cancel it and we can see if you get the email.
I guess it's possible there's some intermittent problem. But, I just tested it again on my test server and the email went out.
Spam filtering seems like the most likely culprit.
One thing I could do is have the system also send a PM from the system when a trade is cancelled. I've been considering that in general, since email being unreliable has become a general issue for notifications. But, of course, using on-site notification (PMs) is also problematic... And, doing both could be seen as annoying (double messages). I could do just PMs, then let the PM reminder email cover the email aspect (though, that can be turned off). I could try to give users a contact preference (email or PM), but none of this really solves the problem, given all the possible situations... | benstylus
(frozen)
| | #11 posted July 1, 2009 at 8:15am (EST) |
Having it recorded as a new trade message would seem to be a simple way to do it, since the deletion is recorded in the trade log, correct?
Sega Genesis, you will be missed. May you reach heaven and
may God plug you into his own TV and play all your classics Himself.
After all, He named a book after you. | bill
| #12 posted July 1, 2009 at 9:06am (EST)
edited July 1, 2009 at 9:13am (EST) |
I don't understand that. How would that help the problem of the other trader not being notified?
Since the trade is being deleted by the cancel, I can't have it be a trade message or add it to the trade's log, right? | sk8rjason
 
| | #13 posted July 1, 2009 at 9:11am (EST) |
I know some might see it as overkill, but I am all for both e-mail and PM for all canceled trades. They are way to important to not get notified about because of e-mail issues.
Killzone 2 Forum | MrZeem
| | #14 posted July 1, 2009 at 12:35pm (EST) |
I agree with Jason. | benstylus
(frozen)
| | #15 posted July 1, 2009 at 6:19pm (EST) |
bill wrote:
> I don't understand that. How would that help the problem of the other
> trader not being notified?
>
> Since the trade is being deleted by the cancel, I can't have it be
> a trade message or add it to the trade's log, right?
Well, the cancel message for this trade appears to have been added to the trade log...unless that was something that only happened after you restored the trade. I would assume having a "YOU HAVE NEW TRADE MESSAGES" message would alert someone that there's something they need to look at.
Do canceled trades not get put in the trade or offer history?
Of course, if it doesn't trigger a "new trade messages" message then it wouldn't matter either way.
Sega Genesis, you will be missed. May you reach heaven and
may God plug you into his own TV and play all your classics Himself.
After all, He named a book after you. | bill
| | #16 posted July 1, 2009 at 7:37pm (EST) |
yeah... when a trade is canceled, the trade record is deleted. A Canceled Trade record is created instead and that record does have the cancel action added to its log just before the trade is deleted. If the canceled trade gets restored, the log is restored. But, it's not a trade anymore, so none of the trade stuff like notification will work.
I'll look into sending a PM when a trade is canceled as well as an email...
Also, maybe I'll looking into a more generalized system where people can opt for PMs instead of emails for any/all notifications. | bill
| #17 posted July 2, 2009 at 9:36am (EST)
edited July 2, 2009 at 9:37am (EST) |
Oh, wait... I just realized something. benstylus's suggestion does make sense. I was just a little hung up on terminology. When the trade is canceled, the trade is deleted, but the original offer record remains. So, I could add the notification of the cancel to the offer record and allow for the normal "new offer messages" notification to trigger.
Hm, it's a little odd because essentially offers are just a preliminary step until it becomes a trade. Once that happens, the offer is no longer used. Also, the trade will incorporate the offer's message log and show it. The system blends offers and trades. But, under it all, they are quite separate. It would likely be a little odd to revert to the offer record after a cancel. But, given other alternatives like a PM, maybe it would be better since it contains some of the original trade info.
It is interesting to note that Yav posted a link to the original offer...
I guess I'll play around with using the offer record/page for the cancel and see if I can get that to work. I was going to create a new PM for it, but using the offer seems a little better.
Thanks benstylus and sorry for not understanding you at first. | bill
| | #18 posted July 2, 2009 at 10:22am (EST) |
Alright, that went very smooth and easy.
I've changed trade canceling to add the same notification message that gets sent by email to the other trader to the original offer. Normal offer notification will then trigger. In other words, the other trader will see "you have new offer messages" for that offer.
So, that should improve notification of canceled trades in the future, even if emails don't always get through. | benstylus
(frozen)
| | #19 posted July 2, 2009 at 8:05pm (EST) |
bill wrote:
> Oh, wait... I just realized something. benstylus's suggestion does
> make sense.
oh if only more people would realize this on a daily basis 
Sega Genesis, you will be missed. May you reach heaven and
may God plug you into his own TV and play all your classics Himself.
After all, He named a book after you. | benstylus
(frozen)
| | #20 posted July 9, 2009 at 8:24pm (EST) |
ok i cancelled the trade again now that I've refunded his money. Let's see if he gets notified.
Sega Genesis, you will be missed. May you reach heaven and
may God plug you into his own TV and play all your classics Himself.
After all, He named a book after you. |
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