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| Author | Message |
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robbie012
| | #1 posted October 19, 2009 at 2:17am (EST) |
I know this is a bit of old news, but I haven't seen a topic on gametz about it. There is a lot of speculation that the newest firmware(s) released by Sony causes the blu ray drive to fail prematurely (sometimes immediately after the update, others gradually). Here is one of the many articles regarding the issue...
http://www.homemediamagazine.com/playstation/some-...
The guy in the article states that the failure may be due to Sony trying to improve the drive read times by speeding up the motor. He then goes on to say that the newer PS3 models have a newer chipset that draws less power, creating less heat. And speeding up the motor does not have any ill effects. Where as the older (primarily 60gb BC models) have an older chipset that draws more power. The increasing speed of the motor causes them to over heat, causing a fatal problem... the blu ray drive stops reading discs (some stop reading blu rays only, others DVDs and CDs, some stop reading all media).
I am currently on FW 3.0 and just a few days ago... had the unfortunate situation happen to me. My 60gb BC PS3 no longer reads any media. Since I am out of warranty, I am going to wait a while before I do a blu ray drive swap to see how the situation plays out. Maybe Sony will release a FW that can fix it... or perhaps the widespread problem will cause Sony to make an exception on their warranties for the PS3.
I am just wondering how many people this has happened to since the update, as well as some thoughts on the issue... |
volt1up
| | #2 posted October 19, 2009 at 2:36am (EST) |
This is the first I'm hearing about it. |
robbie012
| | #3 posted October 19, 2009 at 2:56am (EST) |
I didnt hear about it until my PS3 messed up, and I did some research. Apparently there are tons of people that have this issue after the update... too prevalent to be coincidence... but who knows. |
oulzac
 
| | #4 posted October 19, 2009 at 3:08am (EST) |
it seems to only happen on older models though, which kinda makes you wonder.
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Demon's Souls Forum - The Nexus
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oulzac
| | #5 posted October 19, 2009 at 3:14am (EST) |
Also, there are others here who have had no issues:
http://gametz.com/forum/VideoGame_Discussion/topic...
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Demon's Souls Forum - The Nexus
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bill
 
 
| | #6 posted October 19, 2009 at 2:04pm (EST) |
This has me worried since I have a much-loved 60gb myself.
Googling, I found all kinds of reports about 3.00 firmware causing various (mostly minor) problems. Problem with dual shocks came up more than once.
But, I also found this which seem to be zeroing in on the Blu-Ray drive issue...
http://www.ps3news.com/PlayStation-3/ps-system-306...
At least is sounds like Sony is looking into the problem... |
Pyramid_Party
  
| | #7 posted October 19, 2009 at 5:35pm (EST) |
Yeah I got a 60GB too and I am a bit worried. I will have my eyes and ears open for this one.
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robbie012
| #8 posted October 19, 2009 at 10:20pm (EST)
edited October 19, 2009 at 10:21pm (EST) |
The issues arent always immediate... for some it was gradual... so the people who have had no issues arent necessarily in the clear. Like the dude in the article stated... the blu ray problem seems to happen to the 60gb BC model because the chipset of the drive is different than the other models. It makes the motor spin faster causing it to over heat and fail. My advice would be if you have an older ps3 60gb with FW 3.0 or 3.01... try and keep the gaming to an extreme minimal for the time being, until this gets cleared up. If the FW has anything to do with the issue, then you want to put as little strain on your blu ray drive as possible... atleast until another FW is released. |
Beezy
| | #9 posted October 20, 2009 at 9:40pm (EST) |
damnit, i have a 60 GB and i got it on gametz, so no warranty to my knowledge..no problems yet but i noticed sometimes it wont read my ps2 game (only one i play; NBA street vol 2) until i eject and pop it back in..any one know if thats normal with ps2 games? i hope its not a warning sign of my worst fear now.. |
Pyramid_Party
| | #10 posted October 21, 2009 at 2:30am (EST) |
Only issue I ever had with my PS3 (this is before FW update), is that the game froze on me. This happened twice. Has anyone had this issue before? My PS3 has alway ran hot too, this is prior to thisnew FW update. Its always been something thats bothered/worried me.
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bill
| | #11 posted October 21, 2009 at 7:10am (EST) |
I've had various games freeze on me in my ps3 (and Xbox 360 and Wii). Not very often, but it happens. |
monkbonk
 
| | #12 posted October 21, 2009 at 9:56am (EST) |
I had an issue with Sony's 2.41 update (or was it the 2.14?). Neewayz, it went like this:
1. Games began freezing on me.
2. I'd have to turn off my PS3 in the middle of that game (pressing the touch/off button on console front).
3. PS3 got to where it would not read any discs whatsoever.
4. Sony repaired it fer me fer free. I was still under warranty.
40 GB Spiderman 3 BluRay bundle/console
T.A.P.E. FORUM |
Anxiouz
| | #13 posted October 21, 2009 at 12:05pm (EST) |
Interesting info. I hadn't heard anything about this other than the Uncharted bug thing that they fixed.
I've got a 60GB and have updated to the most recent firmware awhile back. No issues playing ps2, p3, dvd, or br discs with probably a 4-hour block of time spent on the system most days since updating (1-2 weeks ago?).
I'll keep my eye out though...
 Art! |
sixteenvolt420
| | #14 posted October 24, 2009 at 7:21am (EST) |
Pyramid_Party wrote:
> Only issue I ever had with my PS3 (this is before FW update), is that
> the game froze on me. This happened twice. Has anyone had this issue
> before? My PS3 has alway ran hot too, this is prior to thisnew FW
> update. Its always been something thats bothered/worried me.
>
I've had a game freeze only a few times over the past almost 2 years. I've never had my ps3 overheat, even on days when i've had it on for 12-14 hours straight.
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robbie012
| | #15 posted October 25, 2009 at 12:55pm (EST) |
I don't think its overheating the CPU or GPU like in the case of the 360 RRoD. It seems the issue is more isolated to the blu ray drive, as the motor spins faster, the older chipsets cannot handle that type of strain and overheat... causing them to malfunction. It seems logical because all of a sudden the drive just stop spinning, although I do no know if the laser was effected as well. |
bill
| | #16 posted October 26, 2009 at 5:29pm (EST) |
NOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOO!
I think is just happened to me.
I was playing Demon's Soul (best game ever, I couldn't be more into it), and the game froze. So, I quit, then restarted the PS3. But, I don't see the game disc icon come up. I tried other discs and none come up. This must be what you were talking about. I was running 3.0. I tried upgrading to 3.01, but nothing changed.
Hm. So, what now.. .call Sony? ugh. If I have to wait weeks before I can play Demon's Souls again, I think I might kill myself. |
Forgotten_Freshness
 
| | #17 posted October 26, 2009 at 5:41pm (EST) |
This is horrible. I have 3.0. SON OF A FUDGING dog.
It's only a matter of time. Fudge. Fudge fudge fudge. Why did I ever update?! WHY?!
bill I'm scared
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oulzac
| | #18 posted October 26, 2009 at 5:58pm (EST) |
what models are you guys running?
older? BC?
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Demon's Souls Forum - The Nexus
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Forgotten_Freshness
| | #19 posted October 26, 2009 at 6:03pm (EST) |
We both have 60 gigs. Mine isn't dead yet, but... but now I'm scared
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OuTrAgE
 
| | #20 posted October 26, 2009 at 6:08pm (EST) |
I also have a 60GB.
Need car parts? PM me and I may be able to help you out. |
bill
| | #21 posted October 26, 2009 at 6:18pm (EST) |
Yeah, mine is a 60gb model CECHA01. I think it might be 2 years old. It was actually a gift from a lot of GameTZ people.  |
OuTrAgE
| | #22 posted October 26, 2009 at 6:35pm (EST) |
Hopefully they repair it for free... have you talked to them yet?
Need car parts? PM me and I may be able to help you out. |
jaric
 
| | #23 posted October 26, 2009 at 6:39pm (EST) |
I just found an old post on another forum that might help - it seems like it only fixes the problem if there is an issue with the system files, but not with the actual drive. I don't know if this actually works, either - like I said, I just found it.
Ok so I’ve fixed my issue. I will run through what you will need to do to fix yours if you are having issues with the blu-ray drive and general PS3 system operations like the XMediaBar this is totally worth a shot ... I doubt this will fix any other issue. If not then your blu-ray drive/ PS3 is probably dead and needs replacement via the method listed above or by sony.
If you can, I suggest you back up your PS3 first. The menu that you will access to can fully erase your PS3 if you choose the wrong option! I do not take any responsibility! Please proceed at your own risk! If you read and follow the instructions exactly you should not loose any data! Feel free to ask questions if you are confused so you don’t make a mistake!! Sorry, I had to say it, I don’t want anyone mad at me if they make a mistake, don’t back up their data and erase it, and then blame me…
The current version of the ps3 firmware has a “recovery console”.
You access it by
1. Start with having the system in standby (redlight is on)
2. Hold the power button down; the system will turn on and turn off once again.
3. Press and hold the power button again and keep holding, it will beep as it turns on and then it will double beep. When you hear the double beeps immediately take your finger offthe power button (if your system turns off before you get a double beep just try again and hold the button, it should double beep the 2nd time you try)
4. You will be prompted to plug in your controller via USB and then hit the PS button
You will now have a screen with these options (I have attached a picture of this screen below)
1. Restart System: Restarts the PLAYSTATION®3 System.
2. Restore Default Settings: Reset all system settings back to default.
CHOOSE THIS ONE 3.Restore File System: Checks for corrupt/missing system files.
4. Rebuild Database: Rebuilds the OS for the PLAYSTATION®3.
5. Restore PS3 System: Fresh restore; Deletes everything and starts from Scratch.
6. System Update: Update the PLAYSTATION®3 System
IT IS VERY IMPORTANT THAT YOU DO NOT CHOOSE THE WRONG OPTION HERE OR YOU WILL LOSE ALL YOUR DATA. The one that fixed my blu-ray drive is option 3: RESTORE FILE SYSTEM
I REPEAT CHOOSE RESTORE FILE SYSTEM
After this, it is going to restart and bring up a screen reading something like “you have Corrupted System Data. Your PS will nowreplace this data” Then you choose continue and that should be it.
This option reinstalls the system files and drivers inside the PS3 with the original ones that are stored on your hard drive. In this case, it replaced a corrupted driver for the blu ray drive thus fixing my issue and hopefully yours!! This option will only replace all system files thus saving you from loosing any data that’s stored on your hard drive. Again this option does nothing to your hard drive it reads a file from the drive and rewrites it to the PS3 system.
If you want a more technical understanding of what this is really doing continue reading. DO NOT NEED TO READ THIS TO COMPLETE REPAIR. The PS3 does not boot from yourhard drive as a computer does. It has a flash memory like a cell phone that stores all system files and system firmware updates that you get when the PS3 updates. This is why reformatting your hard drive will not fix your problem, none of the system files are stored on your hard drive (ex. XMB, system firmware, etc.) nor do they run from the drive.
However, your hard drive does contain a full backup of your SYSTEM files and thus when you choose option 3: RESTORE FILE SYSTEM it rewrites the original system files from your drive (which aren’t corrupted) back to the flash memory which is corrupted thus fixing the problem.
 |
bill
| | #24 posted October 26, 2009 at 7:02pm (EST) |
That seems worth a shot, thanks I'll try that.
I should probably backup my system first too... either way. |
Forgotten_Freshness
| | #25 posted October 26, 2009 at 7:11pm (EST) |
bill, let me know if this works. If so, I won't be so scared!!!
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bill
| #26 posted October 26, 2009 at 7:25pm (EST)
edited October 26, 2009 at 7:26pm (EST) |
It's funny because after I saw this topic, I was fretting at my wife about how I'm going to get Demon's Souls (it was coming in the mail at the time) and I'll be really into it, then my blu ray drive will fail and it will be horrible. And, she was all like, "chill dude, what are the chances?!" But, I was oh so right!
I found a youtube video where some sweaty dude swaps out the bluray drive...
http://www.youtube.com/watch?v=Qztw_aUBQhI
I don't know if I'm up for that. I'll probably call Sony and try to convince them to pay for it (and fail), then pay the $150. |
Tubaker
| | #27 posted October 26, 2009 at 10:49pm (EST) |
Happened here too.
Playing Uncharted 2, game froze - restarted and now it wont recognize any type of disk. This is terrible.
I even reformatted the HD, a long with any other type of fix I could find on google. Nothing.
And I know I dont have a warrenty.
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Jesabell4246
| | #28 posted October 27, 2009 at 2:10am (EST) |
damn I have a 60GB to, thankfully I havent been playing much. I am kinda trying to hold out until Sony finishes loking into it and maybe releases another update to fix the drive issue in the older models like our beloved 60GB |
bill
| | #29 posted October 27, 2009 at 8:52am (EST) |
Well, I just tried jaric's "Restore File System" suggestion, and there was no change.
I also did a backup, which was a dog because I had 14gb worth of stuff to back up. So, I ended up deleting all my demos and most of my game data to get it all to fit under 4gb. I ended up using my 4gb memory stick from my psp (had to format it before the ps3 would see all the space on it - I hope I didn't just mess up my psp). There was also a ton of dust in my ps3's pop-up flash card slots area (never used them before)!
But, I think all my saves are saved now. So, hopefully I can get them all back once I get the drive fixed. I really don't even know if Sony will fix my ps3 and return it or if they'll just send me another refurbed unit. I guess I'll call them and see how that goes. |
jaric
| | #30 posted October 27, 2009 at 4:24pm (EST) |
bill wrote:
> I guess I'll call them and see how that goes.
Good luck! Let us know how it goes.
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bill
| | #31 posted October 27, 2009 at 4:32pm (EST) |
When I went looking for their number I found their online support page. So, I ended up filling out a form on the ps3 support website. I got back a "We will respond to your message within 24 - 48 hours. " email from them.
From reading their support stuff, it sound like they'll give me some sort of authorization and instructions for sending my ps3 back. Also, that I'll probably get a refurb in exchange. I deleted my psn account from my ps3 as they suggested. So, my ps3 is pretty empty now. I'm looking for a good box to mail it to them in. It's quite heavy.
I mentioned that I saw a lot of people online saying that the 3.0 upgrade caused their blu-ray to fail in the message I sent to them. Then, I added my hope that Sony might cover the $150 cost if that was the case. I didn't push it that hard though, because really I just want my ps3 fixed asap. |
ndrake
| | #32 posted October 27, 2009 at 4:55pm (EST) |
Bill, since you can't play Demon's Souls, you should send it to me. Thanks!  |
bill
| | #33 posted October 27, 2009 at 5:20pm (EST) |
I should because I'm regretting not buying the most super deluxe limited edition gold goty version with guide. |
Beezy
| | #34 posted October 27, 2009 at 10:46pm (EST) |
ive been playing more and more, even though i know this will cause my ps3 to fail on me..im just so damn addicted to little big planet. anyways i really hope it wont break, or that Sony will just release a firmware that undoes the change, is that so hard Sony?... |
robbie012
| | #35 posted October 28, 2009 at 12:16am (EST) |
It's a shame what is happening... it seems to be effecting mostly CECHA01 models. The restore fix will not work because it is most likely hardware related, I have tried it numerous times. There is a guy that has filed a class action suit against Sony regarding this issue... hopefully the guy wins. Also, I really hope they amend their warranty like MS did to address this widespread issue. That is the only reason why I have not opened my PS3 to fix it, I am being patient and waiting it out. Last thing I need is to open my PS3, then the next day Sony decides to warranty the issue.
Frank, I would really recommend you play your PS3 very little, not to get you scared or anything, but keep in mind the strain on your drive. Hopefully Sony will release another FW that lowers the disc read speed to its original state (if that even is the problem, which I do not expect Sony to admit anytime soon). |
Beezy
| | #36 posted October 28, 2009 at 12:33am (EST) |
robbie012 wrote:
> It's a shame what is happening... it seems to be effecting mostly
> CECHA01 models. The restore fix will not work because it is most likely
> hardware related, I have tried it numerous times. There is a guy that
> has filed a class action suit against Sony regarding this issue...
> hopefully the guy wins. Also, I really hope they amend their warranty
> like MS did to address this widespread issue. That is the only reason
> why I have not opened my PS3 to fix it, I am being patient and waiting
> it out. Last thing I need is to open my PS3, then the next day Sony
> decides to warranty the issue.
>
> Frank, I would really recommend you play your PS3 very little, not
> to get you scared or anything, but keep in mind the strain on your
> drive. Hopefully Sony will release another FW that lowers the disc
> read speed to its original state (if that even is the problem, which
> I do not expect Sony to admit anytime soon).
do i have a CECHA01? i no its a 60 GB BC w/ the SD slots, is it for sure a CECHA01? or re there diff models of the 60 GB |
bill
| | #37 posted October 28, 2009 at 8:10am (EST) |
I googled this issue and read a lot of posts and comments about it and I saw a lot of different situations, different models with broken Blu-ray drives, different theories about what was causing it. Also, lots of people saying their PS3 is fine. Also, some people saying their blu-ray drive failed before the 3.0 update came out. Also, various other problems blamed on the 3.0/3.01 updates. There were a lot of game freeze complaints, for example.
I don't think it makes sense to not use your ps3 because of this. I mean, that sucks. Especially if you have Demon's Souls and recognize that it's the best game ever made. You have to play it. It's what life is all about. This problem clearly does not affect all PS3 owners or all 60gb owners. It's intermittent. It may have nothing to do with 3.0/3.01. Blu-ray drives seem to have issues separate from the update. All we have are theories and speculation by random people on the Internet.
The update has been out for a while now (over a month, I think). Sony hasn't shown much sign that they're going to do something about it. They did release 3.01 in response to some issues. 3.01 is optional, I hadn't installed it. Maybe if I had... ? who knows. But, waiting seems like it could be a long time.
If the class-action lawsuit shows some results, it will likely be years. Lawsuits are usually very slow. It may pressure Sony to act sooner, but more likely given how legal stuff works, it will push Sony to get defensive about the issue and put up a wall. Maybe the wall is already up.
I figure if Sony does take responsibilty for this, I may get my $150 back, later. But, what I want now is a working PS3 more than anything. I don't regret using it despite this warning. That glorious Sunday I had playing Demon's Souls for 12 hours straight was awesome. It was worth the risk and hopefully I'll be back playing it in a week or two. |
Forgotten_Freshness
| | #38 posted October 28, 2009 at 8:55am (EST) |
You're right. Tonight, I will play Demon's Souls for 5 to 6 hours after work. My PS3 is a trooper, it loves Demon's Souls too. GO PS3!!!
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bill
| | #39 posted October 28, 2009 at 10:07am (EST) |
I'm making progress with returning my ps3 to Sony. I got this email back from my service request which talks about how to prepare the system for shipping:
http://img2.imageshack.us/img2/6426/ps3return.gif
Apparently, they will be sending me a box to ship it back to them in via UPS. That's cool, since I wasn't really sure how best to do that. Though, it means it will probably be a few days before I even send it back. And, the email says the turn around time is 10-14 business days from when they get my ps3. So, it could be a month without Demon's Souls for me (oh, the pain). |
bill
| | #40 posted October 28, 2009 at 11:30am (EST) |
I just got an email from UPS with a tracking number for a 2 day package. I bet that's the box from Sony to send my PS3 back in. |
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