As someone who wishes these two were in business in my hs days, I definitely enjoy the services of both regularly for about 6-7 years now, maybe more. Today a lyft driver literally left me speechless so I'm very curious The driver/rider debate on this one.
So i had a fare put in. Not a wait and save, but an immediate ride. The driver was about 5 minutes eta which was not the issue. He then proceeded to tell me he was going to conveniently fill up his tank of gas before picking me up despite me already being the designated ride on his queue. rather than telling him thanks for making me late for work this morning on a 933 fare put in with a 5 minute wait on a 12 minute ride to be in by 10, who knows how long he would have taken before picking up the fare. I've been blown a way a few times by a rider, I've smoked in cars. I've ridden in cars with families' and even colleagues i've known. I've had drivers get angry waiting 5 minutes on me and others willing to wait up to 3 hours, but this really blew me away. So i cancelled and went with uber instead.
Now onto the uber ride i explained him the situation w previous driver and he agreed with him to my surprise. His reasoning was a little all over the place, but he put it like this essentially. You don't want to run out of gas while driving a car with a passenger?
I get out of work and i take lyft back home. I explain the situation to my driver and he also agrees, but his reasoning was based upon the queue stacking and not having the opportunity to be able to do so.
As a rider my perspective is this. While i don't agree that you aren't compensated as a driver to go from your destination to the pickup point. You do or in the very least should be obligated to the passenger you choose to pick up. You can decline the ride clock off and work or not on your time. It's not fair in the least to be expecting an arrival in 5 minutes when travel time is five minutes alone plus a car that needs to be filled up at 930 in the morning. That's just terrible business.