SilverOwl wrote:> Also, I want to say that it doesn't do this all the time. I can play for hours without
> issues, but select games will make it shut down. The games are Outriders and Biomutant
> ( both games caused the issue twice within and hour period). And it happened once
> on GoW
I'm going to second what DarkFact has been saying. Take it from someone who experienced this same issue you're describing. For me it all started and ended with Elden Ring. Elden Ring had issues from the get go, crashing and deleting saves. I had these issues. Eventually after patches, and cleaning the internal dust out of my console, plus a few other recommended tricks (like plugging the USB charger into the back or front only, forget which). The issues subsided for awhile, and I eventually beat Elden Ring and moved on to other games.
A couple months later my son begins playing Elden Ring, it crashed on him at various times during his many hours of playing. Each time it crashed now and when I was having the issues, I had to physically pull the plug from the console, wait a few seconds, and plug it back in. The last time it crashed the graphics went haywire, freaking my son out, and the system shutdown. It never turned on again. The blue light would light up for two seconds and then shut off. Couldn't boot into safe mode, nothing.
I had my PS5 very close to launch, end of November I want to say. I just went through the repair process a few months ago. I was out of warranty because it had been a year and a half. It cost me $244.50 to send it in to Sony for them to fix. The turn around was quick, they have repair facilities here in the states. I sent it in and got it back all in a week's time or so.
I can't stress this enough, but BACK UP YOUR DATA, saves, photos, videos, everything. If it crashes and won't power on you're screwed. From what I can tell this crashing had to have lead to a hard drive/motherboard failure. Sony sent me back my console, but it was completely factory reset. I'm not sure if the original HDD is in it, but I'm guessing not. Everything was lost aside from my cloud saves.