General

Topic   Paypal label printing issue

theJaw
GameTZ Subscriber Triple Gold Good Trader
6-Feb(#1)
I'm trying to print a label via the Multiorder Shipping on Paypal but it keeps giving me the following error:

"Your payment for shipping cannot be processed because it exceeds your available balance. Please add a credit card or bank to your account for completing this label purchase."

Everything's linked, I've made labels using this tool numerous times. Anyone ever come across this? Any known fixes? I tried messaging Paypal but they shot me an automated response, let me know if it still didn't answer my question I could respond to the e-mail, and has yet to contact me again. Don't wanna keep the guy on the other end of the trade waiting. Any ideas?
ENIX
500 Trade Quintuple Gold Good Trader Gold Global Trader (9) Has Written 13 Reviews
6-Feb(#2)
Call Paypal.
Xplict91
350 Trade Quintuple Gold Good Trader
6-Feb(#3)
clear cache, clear cookies, remove credit card, and add it again

maybe that will work?
Porksta
GameTZ Gold Subscriber 350 Trade Quintuple Gold Good Trader Global Trader - willing to trade internationally
6-Feb(#4)
Do you have enough money in your account?

theJaw
GameTZ Subscriber Triple Gold Good Trader
7-Feb(#5)
Porksta wrote:
> Do you have enough money in your account?
>
>

In my bank, yes, in my PP account, no. But I've never needed money in my PP account to print labels.
theJaw
GameTZ Subscriber Triple Gold Good Trader
7-Feb(#6)
Xplict91 wrote:
> clear cache, clear cookies, remove credit card, and add it again
>
> maybe that will work?

Yah I'll give it a shot, thanks
Dashey
GameTZ Gold Subscriber 350 Trade Quintuple Gold Good Trader Global Trader - willing to trade internationally Has Written 1 Review
7-Feb(#7)
The only way to pay for those labels is with money in your pp account. Doesn't work if you don't have money in there, even if you've linked a bank account.

tonymack21
GameTZ Subscriber 450 Trade Quintuple Gold Good Trader Global Trader - willing to trade internationally Has Written 3 Reviews
7-Feb(#8)
ya I recently had to link a debit card to be able to print without a balance, annoying but it only took a minute to put the card on there.

theJaw
GameTZ Subscriber Triple Gold Good Trader
7-Feb(#9)
Oh alrighty, thanks for the heads up. Wish PP gave me one haha. Wasn't aware they changed it. I'll give it a go after work. yes
Tony
Double Gold Good Trader
7-Feb(#10)
My problem usually comes when I try to buy postage from eBay. They have me log into my Paypal account, but then it gives me an error message - and not the same one each time. Oddly, I can usually get around this by logging into Paypal in a different window before I log into eBay.
theJaw
GameTZ Subscriber Triple Gold Good Trader
7-Feb(#11)
Got it to work. For some idiot reason, Paypal changed my "preferred" payment method - so the multiorder shipping wasn't connecting. Pretty ridiculous how that just... changed. But whatev, I changed it back and all is good. False alarm fellas, but thanks for the help. yes
Grenadier
GameTZ Subscriber GameTZ Full Moderator Triple Gold Good Trader Has Written 3 Reviews
* 9-Feb(#12)
Dashey wrote:
> The only way to pay for those labels is with money in your pp account. Doesn't work
> if you don't have money in there, even if you've linked a bank account.

We talking about this page?

https://www.paypal.com/shiplabel/create/

If so, you do NOT need to have money in your PayPal account to use it. You can use a credit card linked to PayPal just fine.

If there is some other way to get postage from PayPal, please correct me on this. I'd like to know the alternatives.

Topic   Paypal label printing issue